Refund policy

All sales are final. The Discipline Deck is a digital product that is delivered by email as soon as you pay. We do not offer returns, exchanges or refunds once an order is placed.

You can always contact us with any question about your order through the contact page on this store. Please include your order number.

Returns
There is nothing to send back, so we do not have a return period. Digital files cannot be returned once they have been delivered.

Damages and issues
Please check your order when it arrives and contact us straight away if the email did not reach you, a file will not open or a copy link does not work, so that we can look at the issue and make it right. Check your spam folder first. We will resend the email or fix the file or link.

Exceptions
If you were charged twice for the same order, contact us and we will refund the duplicate charge.

Exchanges
We do not offer exchanges.

European Union 14 day cooling off period
The 14 day right to cancel an order applies to physical goods that are shipped. Our products are digital and are delivered immediately. By placing your order you ask us to deliver straight away, and you accept that the right to cancel ends once the delivery email has been sent.

Refunds
Apart from a duplicate charge, we do not give refunds. A refund for a duplicate charge goes back to your original payment method within 10 business days of our approving it. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we approved it, please contact us.

Your legal rights
Nothing in this policy limits any rights you have under the consumer law where you live.